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Tastele SHIFT nu merg

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Buna ziua. Am o problema cu tastele SHIFT la un laptop Asus X53S cu sistem de operare Windows Home Premium adus din Italia. Nu pot tasta caracterele speciale sau cu litere mari fara a folosi caps lock, prin utilizarea oricareia dintre cele doua taste. Nu merg nici in alte imrejurari. Am inversat din setari cu tasta caps lock si functioneaza cu comanda caps lock, deci fizic nu cred ca are o problema. Folosind On-Screen Keyboard acolo merge. Am schimbat limba, am umblat pe la sticky keys si nu vrea sau poate nu am selectat eu bine. Ma gandesc poate e blocata prin vreo combinatie de taste sau ceva de prin BIOS. Nu stiu ce sa ii mai fac si e foarte enervant. Solicit sprijinul unui cunoscator. Poate ma ajutati si cu un driver al chipset-ului pentru modelul meu. Multumesc.

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